| My Account |
 |
| How do I create an account? |
| |
1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my account information? |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my shipping? |
| |
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. |
| I forgot my password. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| What are my payment choices? |
| |
Paypal is the only accepted form of payment for Death Beat Stitches. Many people are hesitant to provide credit card information over the Internet. PayPal provides a secure server (SSL) so your transaction is safe, but moreover, when you make a purchase through a PayPal merchant, you have additional security because only PayPal, not the merchant, is provided with your credit card information.
When you proceed with making your online purchase, you will be transferred to the PayPal site where your transaction will be processed. You don't need a PayPal account to purchase, but it helps. If you do not have one, relax. It takes only a few seconds, it's free and best of all it's the safest and most secure service in the world. |
| What is your return policy? |
| |
We want everyone to be happy with their Death Beat. If you want to return an item, please send an email to service@deathbeatsite.com. We will be more than willing to credit your payment back if you feel the return is necessary. Please note that initial shipping charges will not be credited back to your account during a return. |
| When will my order ship? |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. If your order shows "PROCESSING" it means that the Duff Man is still in the process of making your shirt. Once your shirt is mailed off, the status of your order will show "SHIPPED". Please be patient. Orders typically ship in 1-2 weeks. However, due to Corey's crazy schedule, shipping may take longer at times. Thanks for understanding! |
Return
to Help Index
